Sunday, 15 November 2009

Cheap Mother Leecher.

Today...or technically yesterday at work, this really annoying mum with five kids came downstairs after seeing a film and spoke to me.

Woman: I have a complaint to be made.
Me: Oh right, ok. What's the problem?
Woman: I had to have my youngest son sat on my knee throughout the entire movie because two kids were sat in the wrong seats. They didn't even have the right tickets to sit in those seats.
Me: Right, ok. Did you not think to come out of the screen and seek a member of staff before the film actually started?
Woman: What, and leave my kids in there on their own? (Note at least two of these kids were young teenagers)
Me: I'll call a manager for you.

What really narked me was that I knew she was after a refund just for shits and giggles. She wanted a free movie. Nothing stopped her from leaving her kids for two minutes in the screen to go find a member of staff to put the acting up kids in their rightful seats. Why should the cinema pay for someone else's liability? It's not our fault these two kids sat in the wrong seats. But the manager took over, and, as predicted, the woman got what she wanted and was given the refund.

It just made me so frickken angry. We didn't do anything wrong. We weren't negligent or liable in any frickken way, and we had to pay for it. Just kids. They ruin it for everyone. If it were me, I'd be like. 'Right lady, there is nothing stopping you leaving your kids for two minutes to seek a member of staff who would have been nearby and would have accompanied you back to the screen to move the two kids. If it really was a problem and you felt you couldn't leave your children, you could have moved and sat in the wrong seats too. Know this for next time. I cannot give you a refund as we were no negligent nor liable for this mistake.' Basically, I would have told her to fuck off in the nicest and polietest possible way. I wouldn't want leeches like her coming her anyway. What an awful example to set on her kids. She should learn how to use a condom as well, popping out five kids. Ugh.

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